https://preprod.estim-formation.com/inscription-relance-et-relation-clients-reussies?date=14373

Method
GET
HTTP Status
200
IP
216.73.216.29
Profiled on
Token
8acaf7

Forms

  • inscription_site
    • entreprise
    • civilite
    • date
    • nom
    • prenom
    • email
    • telephone
    • adresse
    • postal
    • ville
    • nbStagiaires
    • type
    • save
    • _token

inscription_site

"App\Form\InscriptionSiteType"

Default Data

Property Value
Model Format same as normalized format
Normalized Format 
App\Entity\Inscription {#711
  -id: null
  -entreprise: null
  -civilite: null
  -nom: null
  -prenom: null
  -email: null
  -telephone: null
  -adresse: null
  -postal: null
  -ville: null
  -dateCreation: DateTime @1778087469 {#714
    date: 2026-05-06 17:11:09.855496 UTC (+00:00)
  }
  -formation: null
  -ip: "216.73.216.29"
  -statut: "a traiter"
  -nbStagiaires: null
  -client: null
  -stagiaires: Doctrine\Common\Collections\ArrayCollection {#724 …}
  -inscriptionDates: Doctrine\Common\Collections\ArrayCollection {#721 …}
  -prixHT: 0
  -tauxTVA: 20
  -prixTTC: 0
  -type: null
  -lieu: null
  -formateur: null
  -tarifFormateur: 0
  -heureDebutMatin: DateTime @1778058000 {#726
    date: 2026-05-06 09:00:00.0 UTC (+00:00)
  }
  -factures: Doctrine\Common\Collections\ArrayCollection {#730 …}
  -dureeParGroupe: null
  -fraisFormateur: 0
  -programme: null
  -objectifs: null
  -heureFinMatin: DateTime @1778070600 {#727
    date: 2026-05-06 12:30:00.0 UTC (+00:00)
  }
  -heureDebutAprem: DateTime @1778074200 {#728
    date: 2026-05-06 13:30:00.0 UTC (+00:00)
  }
  -heureFinAprem: DateTime @1778086800 {#729
    date: 2026-05-06 17:00:00.0 UTC (+00:00)
  }
  -titreFormation: null
  -avisStagiaires: Doctrine\Common\Collections\ArrayCollection {#731 …}
  -signatureFormateurs: Doctrine\Common\Collections\ArrayCollection {#732 …}
  -factureFormateurs: Doctrine\Common\Collections\ArrayCollection {#733 …}
  -supports: Doctrine\Common\Collections\ArrayCollection {#734 …}
  -besoins: []
  -envoiConvention: null
  -envoiConvocation: null
  -envoiAttestation: null
  -masquerSupportPdf: null
  -supportPdf2: null
  -docRecus: Doctrine\Common\Collections\ArrayCollection {#735 …}
  -compterendu: []
  -satisfactionClient: null
  -satisfactionFinanceur: null
  -opco: null
  -opcoAdresse: null
  -opcoEmail: null
  -opcoDossier: null
}
View Format same as normalized format

Submitted Data

This form was not submitted.

Passed Options

Option Passed Value Resolved Value
data 
App\Entity\Inscription {#711
  -id: null
  -entreprise: null
  -civilite: null
  -nom: null
  -prenom: null
  -email: null
  -telephone: null
  -adresse: null
  -postal: null
  -ville: null
  -dateCreation: DateTime @1778087469 {#714
    date: 2026-05-06 17:11:09.855496 UTC (+00:00)
  }
  -formation: null
  -ip: "216.73.216.29"
  -statut: "a traiter"
  -nbStagiaires: null
  -client: null
  -stagiaires: Doctrine\Common\Collections\ArrayCollection {#724 …}
  -inscriptionDates: Doctrine\Common\Collections\ArrayCollection {#721 …}
  -prixHT: 0
  -tauxTVA: 20
  -prixTTC: 0
  -type: null
  -lieu: null
  -formateur: null
  -tarifFormateur: 0
  -heureDebutMatin: DateTime @1778058000 {#726
    date: 2026-05-06 09:00:00.0 UTC (+00:00)
  }
  -factures: Doctrine\Common\Collections\ArrayCollection {#730 …}
  -dureeParGroupe: null
  -fraisFormateur: 0
  -programme: null
  -objectifs: null
  -heureFinMatin: DateTime @1778070600 {#727
    date: 2026-05-06 12:30:00.0 UTC (+00:00)
  }
  -heureDebutAprem: DateTime @1778074200 {#728
    date: 2026-05-06 13:30:00.0 UTC (+00:00)
  }
  -heureFinAprem: DateTime @1778086800 {#729
    date: 2026-05-06 17:00:00.0 UTC (+00:00)
  }
  -titreFormation: null
  -avisStagiaires: Doctrine\Common\Collections\ArrayCollection {#731 …}
  -signatureFormateurs: Doctrine\Common\Collections\ArrayCollection {#732 …}
  -factureFormateurs: Doctrine\Common\Collections\ArrayCollection {#733 …}
  -supports: Doctrine\Common\Collections\ArrayCollection {#734 …}
  -besoins: []
  -envoiConvention: null
  -envoiConvocation: null
  -envoiAttestation: null
  -masquerSupportPdf: null
  -supportPdf2: null
  -docRecus: Doctrine\Common\Collections\ArrayCollection {#735 …}
  -compterendu: []
  -satisfactionClient: null
  -satisfactionFinanceur: null
  -opco: null
  -opcoAdresse: null
  -opcoEmail: null
  -opcoDossier: null
}
 same as passed value
formation 
App\Entity\Formation {#568
  -id: 218
  -titre: "Relance et relation clients réussies"
  -reference: "VNT-10"
  -dureeValeur: "2"
  -dureeUnite: "jour"
  -objectifs: """
    <ul>\r\n
    \t<li><strong>Mettre en place une m&eacute;thode favorisant les &eacute;changes.</strong></li>\r\n
    \t<li><strong>Personnaliser la relance clients.</strong></li>\r\n
    \t<li><strong>Pr&eacute;server et optimiser la relation commerciale.</strong></li>\r\n
    \t<li><strong>Organiser, traiter et g&eacute;rer sa relance clients.</strong></li>\r\n
    </ul>
    """
  -programme: """
    <p>Actions pr&eacute;alables &agrave; la relance</p>\r\n
    \r\n
    <ul>\r\n
    \t<li>Comprendre le non-paiement</li>\r\n
    \t<li>D&eacute;dramatiser la r&eacute;clamation</li>\r\n
    \t<li>Identifier le bon interlocuteur</li>\r\n
    \t<li>Conna&icirc;tre et cerner son client : identifier ses motivations</li>\r\n
    \t<li>Cr&eacute;er une typologie de clients</li>\r\n
    \t<li>Pr&eacute;parer sa relance et son argumentaire du point de vue du client et de l&#39;entreprise</li>\r\n
    \t<li>Obtenir une convergence entre les int&eacute;r&ecirc;ts en cause</li>\r\n
    </ul>\r\n
    \r\n
    <p>Comp&eacute;tences requises pour la relance</p>\r\n
    \r\n
    <ul>\r\n
    \t<li>Management de la relance (empathie, communication et &eacute;coute active)</li>\r\n
    \t<li>Organisation personnelle (gestion du temps, r&eacute;activit&eacute;)</li>\r\n
    \t<li>Gestion des conflits (clients difficiles, stress)</li>\r\n
    \t<li>Gestion comportementale</li>\r\n
    </ul>\r\n
    \r\n
    <p>Pratique de la relance clients</p>\r\n
    \r\n
    <ul>\r\n
    \t<li>Relancer pour cr&eacute;er de l&#39;int&eacute;r&ecirc;t (relance pr&eacute;ventive)</li>\r\n
    \t<li>Cadence des relances et suivi</li>\r\n
    \t<li>Progressivit&eacute; de la pression</li>\r\n
    \t<li>Traitement des objections</li>\r\n
    \t<li>Ma&icirc;trise des techniques et de l&#39;utilisation du t&eacute;l&eacute;phone</li>\r\n
    \t<li>M&eacute;thode pour prendre des rendez-vous qualifi&eacute;s et motiv&eacute;s</li>\r\n
    \t<li>Accompagner le client vers le changement du syst&egrave;me de relance</li>\r\n
    </ul>
    """
  -prerequis: "<p>Ce programme de formation ne nécessite pas de pré-requis particulier.</p><p>Cette formation est ouverte à tous les publics.</p>"
  -evaluation: "<p>A l&#39;issue de la formation, un contr&ocirc;le de connaissances permettra d&#39;&eacute;valuer les comp&eacute;tences acquises par chaque participant.</p>"
  -public: null
  -methode: null
  -active: true
  -interPrix: 780
  -interActive: true
  -intraPrix: 1100
  -intraActive: true
  -slug: "relance-et-relation-clients-reussies"
  -categorie: Proxies\__CG__\App\Entity\Categorie {#611 …}
  -description: null
  -intro: null
  -introDevis: null
  -description60chr: null
  -inscriptions: Doctrine\ORM\PersistentCollection {#646 …}
  -formationDates: Doctrine\ORM\PersistentCollection {#649 …}
  -supportPpt: null
  -supportPdf: null
  -autoevaluation: """
    <p>Savoir quelles actions pr&eacute;alables &agrave; la relance</p>\r\n
    \r\n
    <p>Avoir les comp&eacute;tences requises pour la relance</p>\r\n
    \r\n
    <p>Pratiquer la relance clients</p>
    """
  -evaluationFinale: null
  -dateMAJ: DateTime @1692835200 {#570
    date: 2023-08-24 00:00:00.0 UTC (+00:00)
  }
  -evalQuestions: Doctrine\ORM\PersistentCollection {#661 …}
  -themes: Doctrine\ORM\PersistentCollection {#693 …}
  -actus: Doctrine\ORM\PersistentCollection {#712 …}
  -ordre: 100
  -favoris: false
  -texteBas: null
  -faq: null
}
 same as passed value

Resolved Options

View Variables